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Privacy Policy

Last Updated: 29 AUG 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how Metasign City Lunar (“Company,” “we,” “our,” or “us”) collects, uses, shares, and protects personal data when you visit or interact with our websites, products, or services. By using our website, you agree to the terms described here.

This Policy is designed to comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other global privacy frameworks.

2. Data We Collect

We may collect the following categories of information:

  • Personal Information: Name, email address, phone number, billing information, or account details when voluntarily provided.

  • Technical Information: IP address, browser type, device identifiers, log files, and usage data.

  • Cookies & Tracking Data: Information collected via cookies, beacons, pixels, and analytics tools (see Section 6).

  • User Content: Any content you submit, upload, or publish on our services.

  • Third-Party Data: Information from partners, affiliates, or service providers where legally permitted.

3. How We Use Personal Data

We process your data for purposes including:

  • Delivering and improving our services.

  • Providing customer support and responding to inquiries.

  • Personalizing user experiences and recommendations.

  • Processing payments and transactions.

  • Sending marketing communications (with opt-out options).

  • Ensuring security, fraud prevention, and legal compliance.

  • Developing and enhancing features, including AI-powered services where applicable.

4. Sharing of Data

We do not sell your personal data. We may share data only in these situations:

  • With trusted vendors, contractors, and service providers under strict confidentiality.

  • With affiliates and subsidiaries, where relevant.

  • When required by law, in the course of a legal process, or to protect our rights.

  • In the event of a business transfer (merger, acquisition, or asset sale).

  • With your consent, or to complete a transaction, you authorize.

5. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal information.

  • Opt out of marketing communications.

  • Withdraw consent for optional data processing.

  • Request portability of your data.

  • Object to certain processing activities (e.g., targeted advertising).

To exercise your rights, please get in touch with us at: email@MetasignCity.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable core website functionality.

  • Analyze usage and performance.

  • Deliver personalized content and advertising.

  • Prevent fraud and enhance security.

You can manage cookies through your browser settings. Some features may not work if you disable cookies.

7. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect data from children without parental consent. If we become aware that we have collected data from a child, we will promptly delete it.

8. Data Retention & Security

  • We retain personal data only as long as necessary to fulfill the purposes stated above, or as required by law.

  • We implement technical, organizational, and administrative safeguards to protect your data against unauthorized access, alteration, loss, or misuse.

9. International Data Transfers

If you access our services from outside the United States, your information may be transferred, stored, and processed in the U.S. or other jurisdictions where our service providers are located. We comply with recognized data transfer frameworks where applicable.

10. Artificial Intelligence & Automated Decision-Making

Where our services include AI or automated tools, we may use your data to train, improve, and provide AI-driven features. These processes are monitored to align with ethical guidelines and applicable laws.

11. Third-Party Services & Links

Our websites may contain links to third-party websites or integrate with third-party services (e.g., payment processors, analytics tools, advertising partners). We are not responsible for their privacy practices, and you should review their policies separately.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or business practices. When we do, we will revise the “Last Updated” date at the top. Continued use of our services after such changes indicates acceptance.

13. Contact Us

If you have any privacy concerns or questions, contact us at Email Address: email@MetasignCity.com.

Metasign City Lunar